Creme gel refrescante com água nutritiva de sementes de Avena Sativa (Aveia) acalma instantaneamente a pele seca e sensível.
A textura leve e transparente derrete suavemente na pele, penetrando facilmente em suas camadas. Este gel-creme melhora o nível de hidratação da pele e acalma a hipersensibilidade, mantendo a pele equilibrada e vibrante. A combinação de aveia e pantenol proporciona um toque refrescante de hidratação e nutrientes adicionais, ao mesmo tempo que cria uma barreira protetora.
Delivery with in 8-12 Days
We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@hohtava.com. Please note that returns will need to be sent to our warehouses.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@hohtava.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, Such as special orders or personalized items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@hohtava.com.
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Creme gel refrescante com água nutritiva de sementes de Avena Sativa (Aveia) acalma instantaneamente a pele seca e sensível.
A textura leve e transparente derrete suavemente na pele, penetrando facilmente em suas camadas. Este gel-creme melhora o nível de hidratação da pele e acalma a hipersensibilidade, mantendo a pele equilibrada e vibrante. A combinação de aveia e pantenol proporciona um toque refrescante de hidratação e nutrientes adicionais, ao mesmo tempo que cria uma barreira protetora.
Delivery with in 8-12 Days
We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@hohtava.com. Please note that returns will need to be sent to our warehouses.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@hohtava.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, Such as special orders or personalized items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@hohtava.com.
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I ordered this cream 3 weeks ago and it hasnt arrived yet. Eventhough they said that the delivery takes max 14 days. They dont even give me updates for where my order is coming and i have sent them an email for why my package is late but they dont answer. I dont know if i Will get my package.
Delivery within 8-12 days
Return within 45 days
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Payment with most secure payment system